Retail Services
Go beyond products to provide additional experiences, convenience, and support that help make the shopping process easier, more enjoyable, and more efficient for consumers.
The Challenges We Solve In Retail Services:
Personalisation at Scale
Match increasing consumer demand for personalised experiences to a large customer base whilst maintaining a high level of accuracy.
Unified Brand, Increased Customer Experience
V2 builds cross-channel flexibility to remove friction and dropoff, seamlessly blending physical store interactions with data enabled digital channels, enhancing customer engagement and flexibility.
Customer Retention and Loyalty
Maintain engagement in a highly competitive marketplace with loyalty strategies that offer tangible value and resonate with a diverse customer base.
Our Solutions in Retail Services:
CUSTOMER
- •Campaign and Martech
- •Self Service Retail Insights
- •Retail Platforms
- •Customer 360
- •Hyperpersonalised Retail Services
OPERATIONS
- •Supply Chain Optimisation
- •Last Mile Delivery
- •Labour Movements
- •FinOps delivery
RISK
- •Risk Management
- •Security & Automated Controls Assurance
The value we unlock in Retail Services:
Asset Optimisation
V2 builds asset optimisation, including optimised labour movement capabilities to ensure operational efficiency.
Omnichannel Hybrid
V2 helps customers seamlessly blend physical store interactions with digital channels, enhancing customer engagement and flexibility.
Customer Lifetime Value (CLV)
V2 helps maximise the long-term value of each customer with deep data analysis, predictive capabilities and coupled AI engagement actions.
Explore how V2 transforms industries
Financial Services
Streamline regulatory compliance and risk management, while shaping your priorities across banking, insurance, and capital markets.
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Energy & Utilities
Streamline operations, increase profitability and reduce compliance issues in the energy sector across trading, networks, wholesale or retail, whilst powering the path to renewable energy initiatives.
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Retail
Blend technology, creativity, and customer-centricity to meet the expectations of today’s time-conscious consumers for building brand loyalty and increasing sales.
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