Retail
Uplift energy retail capabilities with Data, AI and intelligent platforms to efficiently balance supply and consumption while minimising operational costs.
The Challenges We Solve In Retail:
Customer Experience
Reducing customer churn through a better understanding of customer needs and delivering a highly personalised experience.
Pricing Complexities
Pricing fluctuations across the wholesale, distribution, and customer channels create complexity for product pricing.
Demand Forecasting
Accurately predicting energy demand poses a significant challenge, influenced by seasonality, consumption patterns, and policy changes.
Our Solutions in Retail:
OPERATIONS
- •Demand Forecasting
- •Pricing Analysis
- •Energy Trend Forecasting with Predictive Analytics
- •Predictive Monitoring & Alerting
- •Asset Inventory and Health
- •Security Assessments, Operations Technology
RISK
- •Operational Risk Modelling & Simulation
- •Sector Compliance Analysis
- •Retail Asset Management
- •Supply Chain Analysis & Trending
CUSTOMER
- •Customer 360
- •Smart Metering Integration
- •Predictive Outage Management & Communication
- •Intelligent Customer Support
- •Data Privacy & Consent Management
- •Self-Service with Hypersonalisation
The value we unlock in Retail:
Increased Customer Satisfaction
Our customer analysis and hyperpersonalised solutions help engage and retain, leading to increased support, revenue and margins.
Strategic Pricing maturity
V2 provides advanced analytics capabilities for increased insights for dynamic pricing models and trend scenarios.
Optimised Operations
We enable process rationalisation and simplification with Data and AI. It provides deep insights that create cost saving and revenue opportunities.
Explore how V2 transforms industries
Financial Services
Streamline regulatory compliance and risk management, while shaping your priorities across banking, insurance, and capital markets.
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Energy & Utilities
Streamline operations, increase profitability and reduce compliance issues in the energy sector across trading, networks, wholesale or retail, whilst powering the path to renewable energy initiatives.
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Retail
Blend technology, creativity, and customer-centricity to meet the expectations of today’s time-conscious consumers for building brand loyalty and increasing sales.
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