Banking
Optimise costs and streamline transactions with better decision quality and predictive capabilities. Operationalise new features that improve customer experiences, reduce risk and improve the regulatory position.
The Challenges We Solve In Banking:
Operational Inefficiencies
Retail banking can be at times overcome with manual processes, onboarding complexities, lengthy disputes and large fincrime volumes, overshadowing customer service and support.
CX and NPS Decreases
Wait times in call centres, KYC issues and Customer Experience symptoms can greatly impact NPS, affecting loyalty, and the likelihood of customers recommending the bank to others.
Compliance Drift
Issues with compliance can often go unnoticed but be significant, leading to regulatory penalties, reputational damage, and financial loss.
Our Solutions in Banking:
RISK
- •Fraud Prevention, Detection & Analytics
- •Continuous Compliance Monitoring & Regulatory Reporting Risk Management & Governance
- •Security & Automated Controls Assurance CPS230 Observability & Alignment
- •APRA Framework, Attestations
OPERATIONS
- •AML, SARS & KYC
- •FinOps Delivery
- •Customer Propensity & Churn
CUSTOMER
- •Internet Banking Uplift
- •Digital Bank Build
- •Banking Application Modernisation
- •Wealth Platform Remediation
- •Self-Service Customer Engagement
- •Origination Processes
TRANSACTIONS
- •Transaction Intelligence
- •Customer Billing & Invoicing
- •Open Banking
- •Hypersonalised Banking
- •Digital Bank Build
- •Wealth Platform
- •Dispute Transactions
PRODUCT
- •Product Updates & Pricing
- •Card Activation
- •Dynamic Pricing
- •Consumer Data Right Capabilities
The value we unlock in Banking:
Maximise Reinvestment Opportunities
With advanced analytics and insights, we help with predicting customer behaviour, market fluctuations, sentiment analysis, credit risk, loan defaults, or even future cash flow for scenario planning and stress testing.
Alignment to regulatory and compliance controls
Our AI tooling identifies regulatory and compliance risks, enabling alignment to standards, policies and controls within your environment.
KYC Analysis & Hyperpersonalisation
Using AI powered insights and automation, we change the experience across retail banking for the most personalised experience available
Explore how V2 transforms industries
Financial Services
Streamline regulatory compliance and risk management, while shaping your priorities across banking, insurance, and capital markets.
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Energy & Utilities
Streamline operations, increase profitability and reduce compliance issues in the energy sector across trading, networks, wholesale or retail, whilst powering the path to renewable energy initiatives.
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Retail
Blend technology, creativity, and customer-centricity to meet the expectations of today’s time-conscious consumers for building brand loyalty and increasing sales.
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